If you find some of your stock is damaged on arrival, please be sure to report it within 7 days of delivery using the form below.

If you’d like your issue processed faster, we recommend that you take a photo of any damage and:

Email it to [email protected] or SMS/MMS it to 0421 872 599.

Please be sure to include your customer ID, invoice number and product code of the damaged item.

We’ll let you know how to return the item and then either replace it or issue a credit note.


    Reason for Return
    Dead On ArrivalFaulty, please supply details belowOrder ErrorReceived Wrong ItemOther, please supply details below